Privacy & Security Policy
Introduction
This Privacy Policy describes how Bascone Foundation, its affiliates, and subsidiaries (collectively "we," "us," or "our") collect, use, share, protect, and process your personal data through our website https://sampurncare.com (hereinafter referred to as the "Platform").
You may browse certain sections of the Platform without registering with us. Please note that we do not offer any products or services under this Platform outside India, and your personal data will primarily be stored and processed in India.
Consent
By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service or product terms and conditions.
You also agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Personal Data
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we collect includes but is not limited to:
- Personal Information : Name, date of birth, address, telephone or mobile number, and email ID.
- Sensitive Personal Data : Bank account details, credit or debit card information, biometric data (collected with your consent).
- Transaction Details : Information related to your transactions on the Platform and third-party business partner platforms.
Usage of Personal Data
We use personal data to provide the services you request. To the extent we use your personal data for marketing, we will provide you with the ability to opt out. We use your personal data to:
- Assist sellers and business partners in handling and fulfilling orders.
- Enhance customer experience.
- Resolve disputes and troubleshoot problems.
- Inform you about online and offline offers, products, services, and updates.
- Customize your experience.
- Detect and protect against fraud, errors, and other criminal activities.
- Enforce our terms and conditions.
- Conduct market research, analysis, and surveys.
Sharing of Personal Data
We may share your personal data internally within our group entities, affiliates, and subsidiaries to provide you with access to services and products offered by them. We may also disclose personal data to third parties such as:
- Sellers and business partners.
- Third-party service providers (logistics, payment processors, etc.).
- Prepaid payment instrument issuers and third-party reward programs.
These disclosures may be required to:
- Provide you with access to our services and products.
- Comply with legal obligations.
- Enforce our user agreement.
- Facilitate marketing and advertising activities.
- Prevent, detect, mitigate, and investigate fraudulent or illegal activities.
Security Precautions
We adopt reasonable security practices and procedures to protect your personal data from unauthorized access or disclosure, loss, or misuse. Once your information is in our possession, we adhere to strict security guidelines to protect it.
Data Deletion and Retention
You have the option to delete your account by visiting your profile and settings on our Platform. This action will result in the loss of all information related to your account. We may retain your personal data for a period necessary to fulfill the purpose for which it was collected or as required under applicable law.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices. We may notify you about significant changes as required by applicable laws.
Additional Information
- We are not responsible for the privacy practices or content of third-party websites or platforms.
- We may use cookies and other tracking technologies to collect information about your use of our Platform.
- We may use your personal data to send you marketing communications, but you may opt out at any time.
- We may disclose your personal data to government agencies or law enforcement authorities if required by law.